Wouldn’t it be nice to get paid for an “Office Visit” like an MD?
Presenters: Dr. Marty Lipsey and Mr. John Nadeau
Dates: February 21 and 22, Friday and Sat., 8 a.m. to 5 p.m.
Location: The Glidewell Technology Center, Irvine, CA
Sleep Apnea from A to ZZZZZZZZZZ
Dr. Lipsey is a recognized and highly respected authority on electronic medical billing and successful insurance coding and processing for Sleep Apnea services.
This 2 day course, on 2/21 and 2/22 is designed to provide you with the knowledge to confidently return to your practice and immediately begin implementing new screening and treatment protocols.
After the Seminar Dr. Lipsey will continue to Mentor you and your team, giving you the confidence to be a Sleep Medicine Doctor.
Meet them here, read the course description, and register here: http://sleepgroupsolutions.com/2.0/modules/piCal/index.php?action=View&event_id=0000003036
About Dr. Marty Lipsey :
Dr. Marty Lipsey, received his DDS degree from UCLA and a Master of Science from Northwestern University Dental School. Dr. Lipsey is the founder of Dental Sleep Med Systems, offering dental teams assistance in implementing and/or improving their dental sleep medicine practices, including electronic medical billing and successful insurance coding and processing. Dr. Lipsey is also a Sleep Group Solutions Instructor, and teaches Dental Sleep Medicine regularly.
From the American Dental Association news.
It’s that time of year to thank the assistants who help your practice succeed.
Dental offices throughout the world will celebrate Dental Assistants Recognition Week March 4–10. The theme for this year’s event is “Key to Productivity: The Professional Dental Assistant.“
Each year, dentists take a week to honor dental assistants for their role on the dental team, recognizing their broad spectrum of duties and highlighting their often unheralded contribution to quality dental care. The American Dental Assistants Association, American Dental Association, Canadian Dental Assistants Association and Canadian Dental Association jointly recognize the observance. Dental assistant associations, dental assisting schools, and U.S. Army and Air Force dental clinics all join dental offices in honoring dental assistants during this designated week.
“Dental assistants are valued members of the dental team. The role of assistants has become even more important in recent years with the advent of expanded functions,” said Dr. Mark Zust, chair of the ADA Council on Dental Practice. “More than ever, assistants achieve professional growth by studying and receiving advanced training. Dentists delegate more procedures and assistants take pride in their accomplishments.”
Dental assistants will celebrate their contributions to the profession by participating in educational and charity events and other team activities. Dentists typically show their respect for dental assistants’ diverse contributions to the dental profession and the public by providing perks such as luncheons, flowers or treats.
“Dental assistants show their value by providing everything from supportive procedures to direct patient care through expanded functions, which boosts productivity. The assistant provides a valuable connection with the patient; it is often the assistant that the patient turns to when they have questions, the assistant who explains the finances and the assistant who keeps the patient calm during treatment,” said Claudia Pohl, president of the American Dental Assistants Association.
Some patients are quite “detail oriented” and they would like you to tell them what you are going to do, tell them what you are doing, and then tell them what you have done.
Then there are the “big picture” people (the vast majority of our patients) who only want to know how long. how much, and the end result. We can get to know who they are by learning body language and verbal cues… or even asking our patient. They will tell us. In all cases it is helpful to find some subject to talk about (a one-way conversation, of course) to keep the patient distracted and thinking positive about the treatment, their comfort, and the outcome. The chairside assistant can play an important role in this.
Still interested? Please read my article on case presentation: http://wp.me/p1OXM3-5R
You can kill a good presentation by trying to explain too much. You know what the patient needs and he/she probably knows too.
Most of your patients will be “big picture” processors. They will want to know the BASICS- how long, how much, and the result. They may even tell you that. You can determine that from their metaphors and body language. The few “detail oriented” patients will be the accountants, engineers,… and other dentists. If you give too many details in your presentation, you will open Pandora’s Box for even the “Big Picture” patients to start a litany of questions. Avoid such statements as, “…then the Hygienist will scale, root plane and irrigate….”, or “… after I prepare your teeth, I’ll take some impressions, and….”
[ The Hygienist “removes disease” and you are “creating a great new smile”. It’s that simple! ]
There’s a time and a place for those detail explanations, but it is not during the case presentation. For now just concentrate on the value and the benefits. KISS. “Keep It Simple, Stupid.” http://en.wikipedia.org/wiki/KISS_principle
Make your presentations well planned-out and concise. Utilize visual aids and social confirmations.
Picture your desired OUTCOME, then trim away the excess like a Michelangelo:
A 15th Century admirer looked in awe at one of Michelangelo’s sculptures and asked the maestro how he could create such a magnificent sculpture from a block of marble. Michelangelo said, “I saw the angel in the marble and I carved away the excess until I set him free.”
Here’s a humorous example:
The young doctor had just completed his first Treatment Plan Presentation for a big cosmetic makeover. He followed all the rules given by his coach. He demonstrated with study models, radiographs and photographs, and clearly detailed to his patient every situation requiring treatment. His presentation was planned, orchestrated and smoothly presented.
Here is a complete, professional, and friendly protocol:
"Are you seeing us to establish a new relationship or do you have a specific concern or problem?"
5. Get the INSURANCE INFORMATION
6. Get any Needed MEDICAL INFORMATION